As an Amplience customer, you will be assigned a dedicated Customer Success Manager who will help you get the maximum value from Amplience solutions.
The Amplience Customer Success team will:
- Work with you to get you live, and ensure what is delivered aligns to your initial business objectives and expectations
- Provide consultative services and continuously measure how well you using content across digital channels through audits and diagnostic analysis
- Train and provide guidance on how to best leverage the solution and features
- Ensure you are kept up to date with the latest releases
We also have a 24/7 support desk, who will be on hand to help you at any time.
The Amplience team has delivered successful implementations for all kinds of customers and infrastructures. We'll listen to your requirements and agree on a solution that gets you up and running as quickly as possible, working closely with your team and your partners. Our internal QA and Deployment team will ensure that the implementation meets our standards, and yours.
Our team has comprehensive experience in migrating customers to Amplience Dynamic Media from other legacy solutions such as Adobe® Scene7®.